Privacy Policy
Last updated: October 5, 2026
At LURELO, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase from lurelopower.shop.
Information We Collect
When you visit our website, place an order, contact us, or create an account, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Phone number, if provided
- Order and transaction information
- Product and purchase information
- Information you provide when contacting customer support
- Device, browser, IP address, and website usage information
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
- Provide order confirmations and tracking information
- Respond to customer service requests
- Process returns, refunds, and exchanges
- Improve our website, products, and services
- Prevent fraud, abuse, and unauthorized transactions
- Comply with legal and regulatory obligations
- Send marketing communications where permitted and where you have provided the necessary consent
Payment Information
Payments may be processed by third-party payment providers. LURELO does not intentionally store complete payment card details on its own systems when those details are processed directly by a payment provider.
Payment providers may process your information according to their own privacy policies and terms.
Sharing Your Information
We may share information when necessary with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping and fulfillment providers
- Website and e-commerce service providers
- Customer support providers
- Analytics and marketing service providers
- Professional advisers or authorities where legally required
We do not sell your personal information as a standalone product.
Cookies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, analyze website usage, and support marketing activities.
Essential cookies may be necessary for features such as shopping carts, account login, security, and checkout.
Where applicable, non-essential cookies and similar technologies will be used only in accordance with applicable consent requirements. ICO
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
Your Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion where legally applicable
- Object to or restrict certain processing
- Request portability of certain information
- Withdraw consent where processing is based on consent
To exercise applicable rights, contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
LURELO
Email: support@lurelopower.shop
UK Business Address:
71-75 Shelton Street
London, England, WC2H 9JQ
United Kingdom
U.S. Fulfillment Address:
355 Brewer Lake Rd
Orrington, ME 04474
United States