Terms of Service

Last Updated: October 5, 2026

Welcome to LURELO. These Terms of Service govern your use of lurelopower.shop and your purchase of products through our website.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About LURELO

LURELO

Email: support@lurelopower.shop

UK Business Address:
71-75 Shelton Street
London, England, WC2H 9JQ
United Kingdom

U.S. Fulfillment Address:
355 Brewer Lake Rd
Orrington, ME 04474
United States

2. Products

LURELO offers products including portable power stations, home backup power products, batteries, solar solutions, charging products, inverters, and related energy products.

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability are accurate. However, product specifications and availability may change from time to time.

Customers should carefully review product specifications, compatibility information, warnings, and instructions before purchasing or using a product.

3. Product Safety

Products involving electricity, batteries, solar energy, charging, or power equipment should be used only according to the manufacturer's instructions and safety requirements.

Customers are responsible for reading and following all applicable product manuals, warnings, and safety instructions.

4. Prices and Product Availability

Prices and product availability may change at any time without prior notice.

We make reasonable efforts to display accurate pricing and product information. In the event of an obvious pricing, description, or availability error, we reserve the right to correct the error and, where appropriate, cancel the affected order and provide a refund.

5. Orders

When you place an order through our website, you are submitting a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily guarantee final acceptance if we need to verify payment, product availability, pricing, or other information.

If we are unable to fulfill an order, we may cancel the order and refund any payment received.

6. Payment

Payment must be successfully authorized before an order can be processed.

Payments may be processed through third-party payment providers. By submitting payment information, you confirm that you are authorized to use the selected payment method.

7. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery times are provided as reasonable estimates and may be affected by circumstances outside our reasonable control, including carrier delays, weather, holidays, customs processing, or incorrect shipping information.

8. Returns and Refunds

Returns and refunds are governed by our Refund & Returns Policy.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded or restricted.

9. Website Use

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to our systems
Interfere with the operation or security of the website
Upload malicious software or harmful code
Copy or misuse website content without authorization
Use our website in a way that could damage, disable, or impair its operation

10. Intellectual Property

Unless otherwise stated, the content of this website, including text, logos, graphics, images, designs, and other materials, is owned by or licensed to LURELO or its relevant suppliers.

You may not reproduce, distribute, modify, copy, or commercially use our website content without appropriate authorization.

11. Third-Party Services

Our website may use third-party services to provide payment processing, shipping, fulfillment, analytics, advertising, website functionality, and other services.

Third-party providers may have their own terms and privacy policies. LURELO is not responsible for the policies or practices of independent third-party services.

12. Limitation of Liability

To the maximum extent permitted by applicable law, LURELO will not be responsible for losses that are not reasonably foreseeable or that result from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be posted on this page with a revised Last Updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

14. Governing Law

These Terms will be interpreted and applied in accordance with applicable laws.

Nothing in these Terms is intended to remove or restrict any mandatory consumer protections that apply to customers under the laws of their place of residence.

15. Contact Us

If you have questions about these Terms of Service, please contact us:

LURELO

Email: support@lurelopower.shop

UK Business Address:
71-75 Shelton Street
London, England, WC2H 9JQ
United Kingdom

U.S. Fulfillment Address:
355 Brewer Lake Rd
Orrington, ME 04474
United States