Shipping Policy
Shipping Policy
Last Updated: October 5, 2026
At LURELO, we are committed to providing a simple and reliable shipping experience for every order placed through lurelopower.shop.
Order Processing
Orders are processed after payment has been successfully confirmed.
Most orders are processed within 1–3 business days. Processing times may be longer during weekends, holidays, promotional periods, or periods of high order volume.
Shipping Destinations
We currently ship primarily to customers in the United States.
Shipping availability may vary depending on the product and destination. Available shipping options will be displayed at checkout.
Shipping Costs
Shipping costs depend on the product, destination, package size, weight, and shipping method.
Any applicable shipping charges will be shown at checkout before you complete your purchase.
If free shipping is offered for a particular product or order, this will be clearly indicated on the product page or during checkout.
Estimated Delivery Time
Estimated delivery times may vary depending on the destination, product, fulfillment location, and shipping carrier.
The estimated delivery time shown at checkout is provided as a guide and is not guaranteed unless specifically stated otherwise.
Delivery may be delayed due to circumstances outside our reasonable control, including:
- Carrier delays
- Severe weather
- Holidays
- High shipping volumes
- Incorrect or incomplete addresses
- Other unexpected circumstances
Order Tracking
When tracking is available, tracking information will be provided after your order has been shipped.
You can use the tracking information provided by the carrier to follow the progress of your shipment.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an order cannot be delivered because of an incorrect or incomplete address, additional shipping charges may apply if the order needs to be reshipped.
Lost or Damaged Packages
If your package appears to be lost, damaged, or significantly delayed, please contact us at:
We may work with the applicable shipping carrier or fulfillment provider to investigate the issue and determine an appropriate solution.
If your package arrives damaged, please contact us as soon as possible and provide photographs of the package and product when requested.
International Orders
If international shipping is available for a particular product, customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country unless otherwise stated at checkout.
Delivery Issues
If you have not received your order within the expected delivery period, please contact us so we can assist you.
Please include your order number when contacting customer support.
Contact Us
LURELO
Email: support@lurelopower.shop
UK Business Address:
71-75 Shelton Street
London, England, WC2H 9JQ
United Kingdom
U.S. Fulfillment Address:
355 Brewer Lake Rd
Orrington, ME 04474
United States